Impaya Escalates: CEO Dismisses Investigation While Formal Inquiry Remains Unanswered

Instead of addressing substantial compliance concerns, Impaya’s CEO Sergejs Roslikovs reacted to the investigation by Scam-Or Project with sarcasm on LinkedIn, writing: “Thanks for the advertisement :)”. His COO, Lana Suleymanova, echoed the tone, treating the situation as publicity rather than a compliance matter.

At the same time, Impaya has not provided any response to a formal inquiry submitted by Scam-Or Project. This disconnect between public behavior and official silence raises serious concerns about governance, compliance culture, and the company’s approach to allegations involving threats against a player.

Key Findings

• CEO reaction on LinkedIn: Sergejs Roslikovs posted “Thanks for the advertisement :)” under the report
• COO response: Lana Suleymanova added “you are getting famous 😄”
• No official reply: Impaya has not answered the formal inquiry from Scam-Or Project
• Previous allegations: Evidence indicated that a player was threatened with lawsuits and criminal accusations
• Behavioral gap: Informal public comments contrast sharply with the absence of a structured compliance response

From Allegations to Public Mockery: A Pattern Emerges

The initial investigation by Scam-Or Project outlined a troubling sequence of events:

1. A player raised concerns regarding casino-related payment flows
2. Supporting transaction evidence was submitted
3. The player allegedly received responses accusing them of:
• blackmail
• extortion
• stalking
4. The communication reportedly included legal threats and sarcastic language

Rather than addressing these claims, Impaya’s leadership shifted the tone publicly:

LinkedIn Responses: Insight Into Corporate Attitude?

The LinkedIn comments were brief but telling:

• CEO: “Thanks for the advertisement 🙂”
• COO: “you are getting famous 😄”

What stands out is what is missing:

• No denial of the allegations
• No clarification of facts
• No indication of internal review
• No concern expressed regarding the player’s claims

The Critical Silence: No Response to Formal Inquiry

Parallel to these public comments:

• Scam-Or Project submitted a structured inquiry to Impaya
• The inquiry included detailed compliance questions covering:
• involvement in payment flows
• connections to Aceiro, Paysolo, and Pellopay
• participation in casino-related transactions
• complaint-handling procedures

Rail Atlas Context: Why This Matters Beyond PR

Impaya appears within a broader payment-routing structure identified in the Rail Atlas analysis:

This structure suggests:

• multi-layered transaction routing
• fragmented accountability
• reduced transparency for users

Compliance Perspective: What the Behavior Indicates

The combination of alleged threats, lack of response, and public mockery raises several concerns:

1. Breakdown in Complaint Handling

• No structured response to the player
• No evidence of escalation within compliance processes

2. Reputational Risk Mismanagement

• Public dismissal of serious allegations
• No attempt to clarify or mitigate concerns

3. Possible Avoidance Strategy

• Ignoring formal inquiries
• Engaging only through informal, public channels

A Straightforward Question

A typical response from a regulated or payment-facing company would be:

• “We deny the allegations”
• or
• “We are investigating the matter”

Instead, the response pattern appears to be:

Silence combined with sarcasm

Open Questions to Impaya

• Does Impaya support the messages allegedly sent to the player?
• Why was the complaint not processed through formal compliance channels?
• Why has the company not responded to the official inquiry from Scam-Or Project?
• What role does Impaya play in casino-related payment flows?
• Is Impaya connected to or operating infrastructure linked to Aceiro?

Conclusion

This case has evolved beyond a discussion of payment flows.

It now reflects a broader issue of corporate behavior:

• A player raises concerns
• Evidence is submitted
• Threats are allegedly made
• A report is published
• Leadership responds with emojis
• Formal questions remain unanswered

This sequence sends a stronger signal than any formal statement.

Whistleblower Call: Request for Additional Information

Scam-Or Project invites:

• current and former Impaya employees
• partners and payment intermediaries
• merchants using Impaya systems
• affected users

to share information via the Scam-Or Project whistleblower section.

Particularly relevant materials include:

• internal communications
• merchant onboarding documentation
• payment-routing records
• complaint-handling procedures
• links to Aceiro, Paysolo, and Pellopay

Information can also be shared through:

• comments under the Scam-Or Project report
• LinkedIn discussions

Every contribution helps to clarify how these payment structures operate.